REAL TIME INFORMATION FOR BUS TRAVELLERS IN LONDON

The paper summarises the main findings of research into the requirements and preferences of bus users in London with regard to the proposed development of "real time passenger information at bus stops". Exploratory group discussions were held amongst bus users resident in South London. The findings of this research enabled a prototype display system to be built so that consumer attitudes could be tested among respondents who had experienced waiting at a bus stop equipped with a real time information display. The prototype showed the number of minutes before the next bus was due to arrive. The display was operated at three bus stops along route 36/36b and respondents were recruited for interview by appointment. These interviews were in the form of hall tests and included questions from which responses were used in a trade-off analysis to determine a derived monetary valuation of real time displays. The paper concentrates on the following aspects: 1) importance and value of real time information at bus stops in London; 2) passenger acceptance of the concept; 3) preferred form of displaying real time information; 4) effect of the information on passenger perceptions of bus frequency; and 5) level of accuracy required for the information on display. For the covering abstract of the seminar see TRIS 456300.

• Supplemental Notes:
  • Public Transport Planning and Operation. Proceedings of Seminar J held at PTRC Summer Annual Meeting, University of Sussex, England, 15-18 July 1985, V P266.
• Corporate Authors:

  PTRC Education and Research Services Limited

  110 Strand
  London WC2,   England 
• Authors:
  • Warman, P
  • SHELDON, R
• Conference:
  • Planning & Transport Res & Comp, Sum Ann Mtg, Proc
• Publication Date: 1985

Media Info

• Features: Figures;
• Pagination: p. 173-185

Subject/Index Terms

• TRT Terms: Attitudes; Bus stops; Bus transit; Buses; Conferences; Costs; Errors; Evaluation and assessment; Information display systems; Information management; Information, data, and knowledge; Interviewing; Passenger information systems; Passengers; Perception; Public opinion; Public transit; Questionnaires; Real time control; Real time data processing; Timetables; Urban areas; Visual display units
• Geographic Terms: London (England); United Kingdom
• Old TRIS Terms: Bus services; Displays; Real-time systems; Vdu
• ITRD Terms: 2267: Attitude (psychol); 8525: Conference; 224: Cost; 6440: Error; 9020: Evaluation (assessment); 8555: Information documentation; 9147: Interview; 2229: Perception; 744: Public transport; 8679: Real time; 1186: Timetable; 8119: United Kingdom; 313: Urban area; 1715: Vehicle occupant; 8630: Visual display
• Subject Areas: Data and Information Technology; Finance; Highways; Passenger Transportation; Planning and Forecasting; Public Transportation; Safety and Human Factors; Society;

Filing Info

• Accession Number: 00456317
• Record Type: Publication
• Source Agency: Transport Research Laboratory
• Report/Paper Numbers: Monograph
• Files: ITRD, TRIS
• Created Date: Jul 31 1986 12:00AM