DESIGNING FOR PASSENGER INFORMATION NEEDS IN SUBWAY SYSTEMS (ABRIDGMENT)

What methods subway riders use to maintain their bearings in relation to the city above, how successful those methods are, and what qualities of the subway environment assist or confound the rider's way-finding endeavors were investigated in this study. Three design issues emerged that had an effect on the rider's ability to find his way: architectural differentiation of subway stations; signage location, message content, and redundancy; and perceptual access, or the ability of subway riders to see through or out of a station to known landmarks for the purpose of orientation.

• Record URL:
  http://onlinepubs.trb.org/Onlinepubs/trr/1984/992/992-016.pdf
• Summary URL:
  https://scholar.google.com/scholar_lookup?title=DESIGNING+FOR+PASSENGER+INFORMATION+NEEDS+IN+SUBWAY+SYSTEMS+(ABRIDGMENT)&author=R.+Beck&publication_year=1984
• Availability:
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• Supplemental Notes:
  • Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved. Publication of this paper sponsored by Committee on Intermodal Transfer Facilities.
• Authors:
  • Beck, Robert
• Publication Date: 1984

Media Info

• Media Type: Print
• Features: References;
• Pagination: pp 91-94
• Monograph Title: Transit research developments
• Serial:
  • Transportation Research Record
  • Issue Number: 992
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Architecture; Design; Passenger information systems; Passenger traffic; Psychological aspects; Rail transit stations; Signs; Traffic flow
• Uncontrolled Terms: Design criteria; Passenger flow
• Old TRIS Terms: Signage
• Subject Areas: Administration and Management; Data and Information Technology; Design; Highways; Planning and Forecasting; Public Transportation; I10: Economics and Administration;

Filing Info

• Accession Number: 00451184
• Record Type: Publication
• ISBN: 0309038014
• Files: TRIS, TRB
• Created Date: Nov 30 1985 12:00AM