BLACK COMMUTING IN PRETORIA: ATTITUDES TOWARDS DRIVERS AND INSPECTORS. SPECIAL REPORT

The Pretoria black commuting study questioned 1045 commuters about driver and inspector behaviour and seven other attributes of the transport system. Although many commuters were satisfied with the drivers and inspectors on the buses and trains, some forms of behaviour unacceptable to travellers were evident. The passengers' main complaint was that bus inspectors did not provide additional transport when it was needed. Lack of courtesy, an inconsiderate attitude towards commuter problems, unpunctuality, thoughtless or unsafe boarding and alighting procedures, and route-changing by bus drivers, were quite widely cited. (TRRL)

• Corporate Authors:

  National Institute for Transport & Rd Res S Af

  P.O. Box 395
  Pretoria 0001, Transvaal,   South Africa 
• Authors:
  • van der Reis, P
• Publication Date: 1983-8

Media Info

• Features: Figures; References; Tables;
• Pagination: 63 p.

Subject/Index Terms

• TRT Terms: Attitudes; Bus drivers; Commuting; Dispatching; Interviewing; Safety; Traffic delays; Work trips
• Uncontrolled Terms: Courtesy
• Geographic Terms: South Africa
• ITRD Terms: 2267: Attitude (psychol); 9001: Behaviour; 1272: Bus; 6784: Colour; 1772: Driver; 9147: Interview; 699: Itinerary; 621: Journey to work; 102: Personnel; 335: Population; 2253: Sociology; 8103: South Africa; 5408: Speed; 241: Tariff; 1268: Train
• Subject Areas: Highways; Planning and Forecasting; Public Transportation; Safety and Human Factors;

Filing Info

• Accession Number: 00457309
• Record Type: Publication
• Source Agency: Transport Research Laboratory
• Report/Paper Numbers: BCP 14
• Files: ITRD, TRIS
• Created Date: Aug 27 2004 9:42PM