This report describes a transportation information center which is designed to perform the following functions: (1) provide simple route and schedule information, (2) provide information on special transit offerings such as commuter specials, holiday specials, etc., (3) provide a public transit sightseeing trip planning service, and (4) refer calls to other transit district services such as a community representative. The system is to be telephone based staffed by multilingual operators and would be open twenty-four hours. Three different information retrieval systems are discussed. System A is a manual, hardcopy file system containing maps and schedules color coded for rapid use. System B utilizes a microfiche video display with the route and schedule information on slides. System C is an interactive computer system with video display and light pen interaction. Operators and phone lines required as well as the annual cost of each system are analyzed. The author concludes that the computer system would be much more costly than either of the other two systems and that the volume of information would not be so large that it could not be handled just as efficiently by a trained operator.

  • Corporate Authors:

    Stanford University

    Department of Industrial Engineering
    Stanford, CA  United States  94305
  • Authors:
    • Wells, W R
  • Publication Date: 1973-5

Media Info

  • Pagination: 45 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00081298
  • Record Type: Publication
  • Source Agency: Urban Mass Transportation Administration
  • Report/Paper Numbers: UMTA-CA-11-0008-73-2Final Rpt.
  • Contract Numbers: DOT-CA-11-0008
  • Files: TRIS, USDOT
  • Created Date: Mar 26 1981 12:00AM