A CORPORATE PRODUCT QUALITY ASSURANCE PROGRAM

This paper outlines what a large company is doing on a corporate staff basis to help combat Product Liability problems. Eaton Corporation is multi-national and serves a variety of markets. The extensive and complex line of products dictates the need for a well organized, corporate Product Assurance Program. The program is made up of five thrusts: 1) Corporate Policy, 2) Guidelines, 3) Divisional Committees, 4) Surveys and 5) Training. Utilizing a product development project, the implementation of several elements of Product Quality Assurance are explained. The program was designed for flexibility and emphasizes the chairman's motto to "DO IT RIGHT THE FIRST TIME, EVERY TIME."

  • Supplemental Notes:
    • Published in SP-586, Product Liability and Quality. International Off-Highway and Powerplant Congress and Exposition Milwaukee, Wisconsin, September 10-13, 1984.
  • Corporate Authors:

    Society of Automotive Engineers (SAE)

    400 Commonwealth Drive
    Warrendale, PA  United States  15096
  • Authors:
    • Carey, W R
  • Publication Date: 1984-9

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00395744
  • Record Type: Publication
  • Source Agency: National Highway Traffic Safety Administration
  • Report/Paper Numbers: SAE 831351, HS-038 268
  • Files: HSL, USDOT
  • Created Date: Jun 30 1985 12:00AM