MEASURING THE EFFECTIVENESS OF LOCAL GOVERNMENT SERVICES: TRANSPORTATION

A consumer-oriented approach is made to assessing the quality of local transportation. The authors propose a system that local governments may use to estimate how well their transportation-related services are serving their citizens. Twelve specific measures of effectiveness, keyed to such broad goals as accessibility, convenience, travel time, safety, and maintenance of environmental quality, are proposed. Ways to collect and analyze the necessary data are indicated. Summary recommendations and cost estimates for carrying out the measurement system are provided.

  • Availability:
  • Supplemental Notes:
    • Library of Congress Catalog Card no. 72-95475.
  • Corporate Authors:

    Urban Institute

    2100 M Street, NW
    Washington, DC  USA  20037
  • Authors:
    • Winnie, R E
    • Hatry, H P
  • Publication Date: 1972

Media Info

  • Pagination: 92 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00081177
  • Record Type: Publication
  • Source Agency: NP
  • ISBN: ISBN-8776-038-7
  • Report/Paper Numbers: URI-16000
  • Contract Numbers: HUD-H-990
  • Files: TRIS
  • Created Date: Mar 26 1975 12:00AM