In order to upgrade its training program for line supervisors (foremen), the Car Maintenance Department of the New York City Transit Authority hired a consultant in 1981 to (a) conduct a comprehensive needs analysis, (b) develop training materials for those areas identified by the analysis, and (c) develop an implementation plan. The project designed, developed, and implemented a comprehensive curriculum of 15 technical background courses for line supervisors. All courses are conducted by using an individualized, self-paced, mastery-based training methodology. In addition to the courses, a complete training management system has been designed and implemented. This system permits the management of the individualized instruction program, with complete tracking and testing of each trainee, together with appropriate permanent record keeping. Reception has been extremely positive both as to the value of the content of the courses and to the computer-based delivery methodology. Most trainees comment that they enjoy the interaction with the computer and they feel comfortable with the individualized, mastery-based methodology.

Media Info

  • Media Type: Print
  • Features: Tables;
  • Pagination: pp 76-81
  • Monograph Title: Rail papers - 1984
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00391342
  • Record Type: Publication
  • ISBN: 0309036739
  • Files: TRIS, TRB
  • Created Date: Mar 29 1985 12:00AM