COMPUTERIZED MANAGEMENT INFORMATION SYSTEMS FOR TRANSIT SERVICES IN SMALL URBAN AND RURAL AREAS

Before 1980 few transit properties in small urban and rural areas used computer aided information systems. In the last several years, however, these transit agencies have begun to use computers to assist in tabulating information related to operations; administration; billing and accounting; and planning, monitoring, and evaluation. This increased use can be attributed to advances in computer technology as well as to the belief that such computers can improve efficiency and the delivery of transit service. The primary purpose of this research was to review nine automated management information systems (MISs) with respect to their hardware and software characteristics, initial and ongoing costs, and capabilities. This review is carried out within an evaluation framework that facilitates the conduct of a systematic, comprehensive review, in such a manner that transit professionals with little or no computer experience will understand major differences among the MISs and the various options available to automate the processing of information. Other issues regarding the implementation of MISs are also addressed, including staff requirements and available sources of funding for both fixed and recurring costs. The major conclusions of the research are (a) most efforts to computerize transit information system in small urban and rural areas focus on paratransit services; (b) a comprehensive, low-cost, easy-to-use MIS is needed for fixed-route and fixed-schedule services in small urban and rural areas; and (c) steps should be taken to ensure that the national computer directory to be developed under the direction of NCTRP addresses the need of transit providers in small urban and rural areas.

Media Info

  • Media Type: Print
  • Features: Figures; References; Tables;
  • Pagination: pp 60-68
  • Monograph Title: Public transportation and transit operations planning
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00387640
  • Record Type: Publication
  • ISBN: 0309036526
  • Files: TRIS, TRB
  • Created Date: Sep 28 1984 12:00AM