DELAWARE ADMINISTRATION FOR REGIONAL TRANSIT. HUMAN RELATIONS TRAINING PROGRAM

This report describes the human-relations workshops conducted by Dr. G. E. Manning of Northern Kentucky University for the Delaware Administration for Regional Transit (DART). Each workshop included employees from all segments of the DART organization and all levels of responsibility from hourly employees to supervisors and top management. Topic of the first workshop was management of stress in life and at work. The second workshop was a sociological and historical examination of why people do what they do, particularly in public service organizations such as transit. The Employee Development Program for DART involved consideration of stress, values, personality and problem solving with the goals of self understanding, communication and teamwork. With EDP as a backdrop, the DART management held a one-day session on Managing for Productivity. Details of the various instructional and discussion materials are included.

  • Corporate Authors:

    Northern Kentucky University, Highland Heights

    Nunn Drive AC 616
    Highland Heights, KY  United States  41099

    Delaware Administration for Regional Transit

    Wilmington, DE  United States 
  • Publication Date: 1983-7

Media Info

  • Features: Figures;
  • Pagination: v.p.

Subject/Index Terms

Filing Info

  • Accession Number: 00382234
  • Record Type: Publication
  • Report/Paper Numbers: Final Rpt.
  • Contract Numbers: UMTA-DE-09-0006
  • Files: TRIS
  • Created Date: Mar 30 1989 12:00AM