The Sydney mobility as a service (MaaS) trial: design, implementation, lessons and the future
Australia’s first Mobility as a Service (MaaS) trial commenced in April 2019 in Sydney, running for two years. This report provides the background to the trial, technical and administration setup, and key findings. Key tasks central to running a trial are set out and a blueprint for how future trials should be undertaken, including how to get a trial up and running, is provided. In doing so, the report provides an overview of the team, the design of a mobility digital platform, identifying and negotiating with prospective modal suppliers, identifying and recruiting potential participants, onboarding and training of participants, monitoring and analysing the data throughout the trial period, and keeping the participants informed as the trial progresses. The report also details the process of co-designing mobility bundles for subscription and how various data sets, collected prior to and during the trial, were used in this process. The report documents lessons learnt and outlines post-trial activities such as post-trial survey, evaluation of the trial against its objectives, and data analyses, all designed to shed light on key questions about business models, commercial potential, and impacts on behavioural change.
- Record URL:
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Corporate Authors:
iMOVE Cooperative Research Centre
Port Melbourne, Victoria -
Authors:
- Hensher, D A
- Ho, C Q
- Reck, D J
- Smith, G
- Lorimer, S
- Lu, I
- Publication Date: 2021-3
Language
- English
Media Info
- Pagination: 236p
Subject/Index Terms
- TRT Terms: Data analysis; Data collection; Demand responsive transportation; Evaluation; Methodology; Mobility; Public opinion
- Geographic Terms: Sydney, New South Wales
- ATRI Terms: Data analysis; Data collection; Demand responsive transport; Evaluation; Methodology; Mobility; Public opinion
- Subject Areas: Society;
Filing Info
- Accession Number: 01773901
- Record Type: Publication
- Source Agency: ARRB Group Limited
- Files: ATRI
- Created Date: Jun 8 2021 12:24PM