Institutions and Information Technology to Support Multimodal Integration in Employment Transportation

Transportation disadvantage is an underlying cause of low household earnings. In a recent experience implementing a shared ride program with taxicabs and vanpools, the authors have found that transportation disadvantage cannot be solved by mobility alone. In their pilot project, the authors recognized a need for a type of organization—similar to a Transportation Management Association (TMA)—to address transportation disadvantage through private sector and philanthropic support, information technology, and multimodal transportation. Communities have implemented transportation countermeasures to spatial mismatch for decades, primarily in the form of trip-based services. Yet there is a fundamental gap in knowledge about the role for specialized institutions, such as a TMA, to coordinate information technology and advocate for supportive policies. This report presents findings from an action research project. The authors discuss how their own local initiative was enabled by upstream policy and funding mechanisms, such as a grant program coordinated across the state departments of workforce development and transportation. Yet, the federal, state, and local governments have not yet developed an institutional framework to support these forms of transportation services. The gaps in regional planning, in particular, were salient in the authors' experience. The authors think this has implications for mobility-as-a-service and ridesharing more broadly. The regional institutions that could support employment transportation, non-emergency medical transportation, and other human services transportation or pay-by-mile services would benefit from a public option information technology system and a coordinating organization. Moreover, the authors have found that collaboration is not enough. The pilot program needed access to established vertical planning processes, policy networks, and institutional supports that enable scaling transportation services. The authors propose several ways forward for future research, which they derive by examining the challenges they faced and the questions that arose.


  • English

Media Info

  • Media Type: Digital/other
  • Edition: Final Report
  • Features: References;
  • Pagination: 43p

Subject/Index Terms

Filing Info

  • Accession Number: 01765216
  • Record Type: Publication
  • Report/Paper Numbers: CTEDD 019-18
  • Contract Numbers: 69A3551747134
  • Created Date: Feb 8 2021 10:08AM