Transportation Performance Management for System Operations: Development of processes, Tools, Measures and Targets
This study identifies effective practices for transportation systems management and operations (TSMO) at the strategic, programmatic and tactical level, assesses Georgia Department of Transportation’s status using the TSMO Capability Maturity Model (CMM), and offers recommendations to move the agency to the next level. The study develops a tool for calculating transportation system performance metrics using the National Performance Management Research Data Set (NMPRDS) and other databases. The authors conduct a literature review to characterize effective strategic, programmatic and tactical TSMO practices; administer a survey to characterize the status of Georgia Department of Transportation (GDOT) using the TSMO CMM, and offer recommendations to move GDOT to the next level. Subsequently, the authors develop a tool to analyze and report on transportation system performance using the Moving Ahead for Progress in the 21st Century (MAP-21) system performance measures (PM3). The PM3 Tool calculates metrics for travel time reliability on interstate and non-interstate routes on the National Highway System (NHS), truck travel time reliability, and annual hours of peak-hour excessive delay per capita, and reports on percent of non-single occupancy vehicle (SOV) travel, and total emission reductions. It uses data from the NPMRDS, GDOT, the U.S. National Census and the Congestion Mitigation and Air Quality (CMAQ) Public Access Database. The study highlights the importance of developing TSMO at the tactical, programmatic and strategic levels simultaneously, integrating TSMO activities with strategic and long range planning and asset management functions within state departments of transportation (DOTs). Using the PM3 tool, state DOTs can calculate PM3 measures and use them in setting future performance targets, while working at the strategic, programmatic and tactical levels to improve transportation system performance.
- Record URL:
- Record URL:
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Corporate Authors:
Georgia Tech Research Corporation
Atlanta, GA United StatesGeorgia Department of Transportation
Office of Performance-based Management and Research
600 West Peachtree St. NW
Atlanta, GA United States 30308Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC United States 20590 -
Authors:
- Amekudzi-Kennedy, Adjo
- 0000-0003-4721-9176
- Clark, Russell
- 0000-0003-1049-1475
- Wilson, Jeffrey
- 0000-0002-5205-7004
- Singh, Prerna
- 0000-0003-2117-6155
- Publication Date: 2020-10
Language
- English
Media Info
- Media Type: Digital/other
- Edition: Final Report
- Features: Appendices; Figures; References; Tables;
- Pagination: 116p
Subject/Index Terms
- TRT Terms: Best practices; Highway operations; Performance measurement; Pollutants; Recommendations; Surveys; Traffic delays; Transportation system management; Travel time
- Identifier Terms: Capability Maturity Model; Georgia Department of Transportation; Moving Ahead for Progress in the 21st Century Act (MAP-21); National Performance Management Research Data Set (NPMRDS)
- Subject Areas: Highways; Operations and Traffic Management; Planning and Forecasting;
Filing Info
- Accession Number: 01760029
- Record Type: Publication
- Report/Paper Numbers: FHWA-GA-21-1925, 19-25
- Contract Numbers: 0016502
- Files: NTL, TRIS, ATRI, USDOT, STATEDOT
- Created Date: Dec 15 2020 10:10AM