A Pandemic Playbook for Transportation Agencies

This Transportation Pandemic Playbook is a practical guide for managing a transportation agency’s response to a pandemic, concentrating on what needs to be done, when, and by whom. For those agencies starting or revising their pandemic plan, Part 1 of the Playbook provides an overview of the characteristics of pandemics and their differences from other hazards, gives optional approaches to developing plans and programs, and identifies key questions to ask and decisions to make. It delineates the other organizations agencies are likely to encounter during a pandemic and approaches for working together. Part 2 articulates the challenges agencies and their leaders are likely to experience during a pandemic, including: lack of confidence by the traveling public; morale and trust issues with employees; possible loss of team bonds among staff; stress and psychological considerations for staff, families, and community members; increased expenses and reduced income; and unintended consequences of response actions. For those agencies in the midst of a pandemic, the Playbook provides Plays (Part 3) for agencies and their leaders to consider, based on domestic/international research and interviews with key transportation leaders, from organizations large and small, throughout the United States during the COVID-19 pandemic. Resourcefulness and innovation demonstrated by agencies to serve their communities during an unprecedented crisis are highlighted within the individual Plays. The Playbook concludes with challenges in Part 4. As the Playbook was being written (September 2020), there was no end in sight for the COVID-19 pandemic. Organizations now must sustain operations into the foreseeable future and continue to both adapt to present conditions and create longer term plans. The Playbook includes a Play for Sustained Operations.


  • English

Media Info

  • Media Type: Digital/other
  • Edition: Prepublication Draft
  • Features: Appendices; Figures; Photos; Tables;
  • Pagination: 81p
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01757819
  • Record Type: Publication
  • Report/Paper Numbers: NCHRP Project 20-116
  • Files: TRIS, TRB
  • Created Date: Nov 13 2020 1:20PM