Developing a Guide to Bus Transit Service Reliability

The objective of this project was to provide a comprehensive assessment of fixed-route bus service reliability. This is the predominant type of transit service in North America and around the world. The focus was on identifying the factors impacting fixed-route bus service reliability, measures to estimate the degree of unreliability, diagnostic tools to assess the extent of reliability problems, potential treatments to improve reliability, and how to implement an overall reliability improvement program. The research culminated in the development of TCRP Research Report 215: Minutes Matter: A Bus Transit Service Reliability Guidebook, which provides a road map for transit agencies, other jurisdictions and consultants on identifying, evaluating, and solving reliability problems on fixed-route bus systems. This summary provides an overview of the findings of the research and the content of the guidebook. As an input into the guidebook, three final deliverables were completed which are also included in this document: a literature review; transit agency survey report; and case study summary report.


  • English

Media Info

  • Media Type: Digital/other
  • Edition: Contractor's Final Report
  • Features: Appendices; Figures; Photos; References; Tables;
  • Pagination: 262p
  • Serial:
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01748057
  • Record Type: Publication
  • ISBN: 9780309681797
  • Report/Paper Numbers: TCRP Project A-42
  • Files: TRIS, TRB, ATRI
  • Created Date: Aug 12 2020 3:51PM