New mobility services: Taxonomy, innovation and the role of ICTs

Supported by advancements of information and communication technologies (ICTs), various new types of mobility services such as car-sharing and ride-sourcing have seen rapid advancements in the last decade. The term new mobility or new mobility services is used in various contexts today. “New mobility services” and the similar terms refer to a wide range of mobility services and vehicles that commenced service in the recent years or that are expected to be readily available in the near future. In this research, the authors call these emerging types of mobility services that make use of modern ICTs New Mobility Services or NMS. The emerging and envisaged vehicles with driving automation technologies with advanced ICTs and using electrification of the propulsion system are referred to in this paper as Connected, Autonomous and Electric Vehicles or CAEVs. Existing articles have discussed the application of different NMS, but there has so far been little holistic assessment of the ways in which such services might be integrated. To make strategic decisions and plans for mobility at local, regional and national scale, such an overview of the entire landscape of “new” types of services and their future outlook is essential as these NMS might well form the basis for mobility of passengers in the future. Furthermore, understanding in which respects these NMS are new, and how such innovations of NMS can be distinguished from each other, will potentially help to make relevant policy-making more systematic and avoid inappropriately selective adoption of NMS in long-term policy. To this end, the authors conducted an extensive review of NMS, focusing on their characteristics, development, innovatory factors and their deployment of ICTs. Furthermore, to gain a holistic outlook, they carried out a dependency analysis on ICTs, classification of innovation types and roles of ICTs, and timeline analysis to relate key ICTs to NMS. This paper is structured as follows. In Sections 2 and 3, they present theirextensive review of various types of emerging types of shared services. In Section 4, various app-based services are reviewed. In Section 5, they briefly review new vehicular technologies including autonomous driving. Based on these, in Section 6, they conduct an analysis of technological dependency of NMS on key ICTs, roles of ICTs in service innovations, and a timeline analysis of such dependencies. The authors conclude this paper in Section 7. Of note, terminology for various NMS differs from country to country, even among English-speaking countries. In this paper they use internationally-used terminologies: for example, what they refer to as “car-sharing” is what is called “car clubs” in the United Kingdom, while what they refer to as “ride-sharing” and “car-pooling” is what is called “car-sharing” in the UK. Other variations of terminologies related to NMS are mentioned in the following sections as necessary.


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  • Accession Number: 01746157
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jun 10 2020 3:09PM