Talk About Traffic Safety – an Investigation of Chatbot Technology as a Communication Tool

Snakk om trafikksikkerhet – En utredning av chatbot som formidlingsverktøy

New digital tools have the potential to increase the availability of research on traffic safety. This report investigates the opportunities afforded by a chatbot conveying traffic safety. A chatbot is software that uses speech and text to communicate. Data was collected using literature review and interviews. To be useful, a chatbot needs to be conceptualized to reach a target audience with a need and motivation to learn more about traffic safety. Development of a traffic safety chatbot should be publicly funded through a major collaboration and innovation project. One project idea is to explore how the use of a dialogue-based user interface to influence traffic behaviour, and make the target group better equipped to handle traffic safety.


  • Norwegian
  • English

Media Info

  • Media Type: Digital/other
  • Features: Appendices; Figures; Illustrations; References; Tables;
  • Pagination: 50p
  • Serial:
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01738591
  • Record Type: Publication
  • ISBN: 9788248011637
  • Report/Paper Numbers: 4729 – NVF Chatbot
  • Files: TRIS
  • Created Date: Apr 29 2020 5:42PM