STUDY OF OPERATOR ABSENTEEISM AND WORKERS' COMPENSATION TRENDS IN THE URBAN MASS TRANSPORTATION INDUSTRY
This report examines and documents the nature, extent, and trends of absenteeism. The study was undertaken to identify ways of reducing the adverse impact of absenteeism on service quality and costs. A thorough review of the methods currently used in transit industry has been performed, and analysis has enabled the study team to make recommendations to assist transit managers. This study concludes that absenteeism in transit is a severe and rapidly worsening problem. Effects of workers' compensation statutes on transit costs and quality of service are shown to be significant and increasing. The authors suggest reconsideration of these laws, particularly their administration.
- Sponsored in part by Port Authority of Allegheny County, Pittsburgh, PA.
Peat, Marwick, Mitchell and Company1990 K Street, NW
Washington, DC United States 20006
Urban Mass Transportation Administration400 7th Street, SW
Washington, DC United States 20590
Port Authority of Allegheny CountyBeaver and Island Avenues
Pittsburgh, PA United States 15233
- BAKER, H S
- SCHUEFTAN, O
- Publication Date: 1980-3
- Pagination: 164 p.
- TRT Terms: Absenteeism; Attitudes; Costs; Drivers; Human factors; Injuries; Labor relations; Labor unions; Legal factors; Morale; Operators (Persons); Personnel management; Productivity; Public transit; Quality of service; Surveys; Transportation operations; Urban transportation; Workers compensation
- Uncontrolled Terms: Operator
- Geographic Terms: Pittsburgh (Pennsylvania)
- Old TRIS Terms: Transportation administration
- Subject Areas: Administration and Management; Finance; Highways; Law; Public Transportation; Railroads; Safety and Human Factors; I10: Economics and Administration;
- Accession Number: 00337151
- Record Type: Publication
- Source Agency: National Technical Information Service
- Report/Paper Numbers: UMTA-PA-06-0050-80-1Final Rpt.
- Contract Numbers: UMTA-PA-06-0050
- Files: NTIS, TRIS, USDOT
- Created Date: Jul 9 1982 12:00AM