LOCAL RESPONSES TO MEETING THE TRANSPORTATION NEEDS OF THE HANDICAPPED: THE EXPERIENCES OF SIX TEXAS CITIES

The attempts of six Texas cities to meet the transportation needs of handicapped citizens by making extensive use of existing community transportation providers are described. An analysis of these experiences reveals that intuitive solutions to providing cost-effective services for handicapped riders are often simplistic. In particular the analysis found that (a) contracting with an existing provider is only cost-effective if the provider is asked to perform traditional services and not innovative ones, (b) contracting with an existing provider can only generate cost savings if a city is willing to trade off direct control and supervision for lower unit costs, (c) dedicated services (vehicles and drivers) can provide a high level of service but often at high unit costs, (d) segregating riders who require minimal assistance from those who require extensive assistance can reduce costs if different providers are used for each group, and (e) every limitation on rider eligibility and contract service provision generates the need for additional administrative staff, which can significantly increase unit costs. The experiences of the six Texas cities suggest that solutions to the problem of devising transportation sevices for special groups depends on careful analysis of the capabilities of existing community providers; a firm understanding of the trade-offs between levels of service, cost, and control; and some hard decisions about what level of transportation service a community expects and to which special groups it should be delivered. (Author)

Media Info

  • Media Type: Print
  • Features: References; Tables;
  • Pagination: pp 39-45
  • Monograph Title: Providing Transportation Services for the Elderly and Handicapped
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00335196
  • Record Type: Publication
  • ISBN: 0309031737
  • Files: TRIS, TRB
  • Created Date: Sep 16 1982 12:00AM