MAINTENANCE DATA

Maintenance management systems developed over the past 15 years deserve continual review. They are crucial to the management of millions of dollars of maintenance expenditures annually. Improved design features--developed in recent years--must be incorporated to ensure continued effectiveness. One of the basic system elements currently in need of reevaluation is the reporting system element. The basic maintenance management research of 30 years ago provides direction for that reevaluation by identifying the management data related to service level, work method, and crew size as the keys to effective management. More recent experience with the consequences of excessive reporting detail suggests the need to carefully re-define data needs. Recognition of the relative significance and controllability of specific maintenance activities is important. Important also is consideration for the practical limitations on the time and capacities of the field managers and field recorders. The significant costs of data collection must now be recognized to include the indirect costs resulting from ineffective systems. Those indirect costs include reduced field staff motivation and lost management report credibility. To date, considerable emphasis has been placed on computerized reports for upper and middle management. However, management system effectiveness depends on lower-level management control. It is toward improvement of the first-line supervisor's managerial control that reporting system reevaluations must direct attention. In addition to identifying the data crucial to the management decision-making process, that attention must also ensure that the scheduling processes and procedures are in place and functioning. (Author)

• Record URL:
  http://onlinepubs.trb.org/Onlinepubs/trr/1980/781/781-015.pdf
• Summary URL:
  https://scholar.google.com/scholar_lookup?title=MAINTENANCE+DATA&author=J.+Jorgensen&publication_year=1980
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0309031117
• Supplemental Notes:
  • This paper appeared in Transportation Research Record No. 781, Maintaining the Maintenance Management System. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.
• Authors:
  • Jorgensen, John S
• Conference:
  • Fourth Workshop on Maintaining the Maintenance Management System
  • Location: Hilton Head South Carolina, United States
  • Date: 1980-7-6 to 1980-7-8
• Publication Date: 1980

Media Info

• Media Type: Print
• Features: Figures;
• Pagination: pp 86-90
• Monograph Title: Maintaining the Maintenance Management System
• Serial:
  • Transportation Research Record
  • Issue Number: 781
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Data collection; Decision making; Level of service; Maintenance management; Maintenance personnel; Maintenance practices; Management; Reports
• Uncontrolled Terms: Management systems; Reporting
• Subject Areas: Administration and Management; Highways; Maintenance and Preservation; I10: Economics and Administration; I61: Equipment and Maintenance Methods;

Filing Info

• Accession Number: 00334233
• Record Type: Publication
• ISBN: 0309031117
• Files: TRIS, TRB
• Created Date: Sep 16 1981 12:00AM