ENGINEERED PERFORMANCE STANDARDS

Maintenance Management was adopted by most states because it provided managers with the ability to plan, organize, direct and control maintenance activities. Although Florida's system has significantly advanced since its implementation, we still were concerned about our inability to consistently verify our performance standards. These standards were initially established and modified each year based on subjective judgment resulting in considerable and often non-conclusive discussion. Realizing that Performance Standards are the basic building block of a properly functioning Maintenance Management System (MMS), we decided to seek professional assistance. In 1974 we entered into a research contract with the University of Florida Industrial Engineering Department to develop a method of analyzing maintenance crew activities to be used to create "Engineered Standards". The final product of the research developed a method utilizing motion pictures supplemented with stopwatch times. The results of this type of analization enables an observer to determine the actual percentage of time each worker was engaged in productive work. Using this process, a standards committee can not ascertain the correct blend of resources required to perform an activity and has resulted in assigning unused workers to other tasks. Generally this analysis produces an increase in productivity which was our desired goal and at the same time it has improved the credibility of Maintenance Management with all levels of management. (Author)

Media Info

  • Media Type: Print
  • Features: Tables;
  • Pagination: pp 15-17
  • Monograph Title: Maintaining the maintenance management system
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00334222
  • Record Type: Publication
  • ISBN: 0309031117
  • Files: TRIS, TRB
  • Created Date: Sep 16 1981 12:00AM