This report identifies approaches for evaluating public transport service through the use of performance indicators. Chapter 1 introduces various concepts of transport performance and relates them to different users and purposes. Chapter 2 discusses the various specialised groups (public transport managers, municipal managers, policy board, regional planners, street traffic system managers, central, national and state government, public transport users and research community), and their perceived needs for performance measures. Chapter 3 deals with data collection while chapter 4 examines the various functions fulfilled by performance indicators (cost, service production, service reliability, engineering, accidents, revenue, patronage, effectiveness indicators). Chapter 5 describes the design of performance indicators for service planning, internal assessment over time, comparisons between different operating areas, and comparisons between different operations. Chapter 6 outlines the research needs in system performance. An appendix summarizes selected case studies of approaches used by some member countries in their performance evaluation. (TRRL)

  • Corporate Authors:

    Organisation for Economic Co-operation and Development (OECD)

    2, rue André Pascal
    Paris,   France  75775 Paris Cedex 16
  • Publication Date: 1980

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00330700
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Report/Paper Numbers: Monograph
  • Files: ITRD, TRIS
  • Created Date: May 21 1982 12:00AM