DESIGNING A TRANSIT PERFORMANCE MEASUREMENT SYSTEM

An attempt is made to lay the basis for the development of a framework to guide the design and implementation of performance measurement systems. The three major issues to be considered in designing a transit performance measurement scheme are the intended uses of the measurement system, the relationship of the measurement system to transit system goals, objectives and contraints, and the level of resources and expertise available for the data collection and information processing. A number of potential uses of the performance measurement system are cited. Existing performance measurement systems exhibit a considerable diversity with respect to the number and types of measures being monitored and the nature and extent of utilization of these measures for various purposes. A practical consideration affecting the comprehensiveness and sophistication of a transit performance measurement system is the level of resources and staff expertise available for data collection and data processing. A simple, incremental approach is the soundest course of implementation. The approach would allow transit managers and operating personnel to learn through experience the strengths, limitations, and best applications of the transit performance measurement system.

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  • Accession Number: 00322264
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jan 19 1981 12:00AM