AN EVALUATION OF METRO'S SPECIAL TRANSPORTATION SERVICE PROGRAM FOR THE ELDERLY AND HANDICAPPED

This report presents an overview of Metro's planning and management of the Special Transportation Service Program (STSP). Also, it contains discussion of the Taxi Scrip Program and the Van Program. Findings and recommendations of the study are summarized and financial implications of selected recommendations are discussed. The study found that there is no position within the Metro organization with overall authority for the management of the STSP. Some operational functions, such as maintaining contact with taxi and van operators, are not performed. Except for this evaluation, no one has been monitoring or evaluating the total program to identify and correct specific problems or to provide overall program direction. It is recommended that Metro should create or designate a position within its authority to manage the STSP, and it should be in a section which is clearly responsible for managing transportation programs. Since the taxi and van programs are very different from bus operations, it is also recommended tht Metro consider establishing a Special Program or Para-transit Operations Section with the function of developing and operating all transportation programs that supplement regular bus service and to coordinate elderly and handicapped services provided by Metro.

  • Corporate Authors:

    Seattle and King County, Washington

    Division on Aging, 400 Yesler Building
    Seattle, WA  United States  98104
  • Authors:
    • Reder, S
    • Carlson, D
    • Feiss, C
  • Publication Date: 1980-1

Media Info

  • Features: Appendices; Figures; Tables;
  • Pagination: v.p.

Subject/Index Terms

Filing Info

  • Accession Number: 00322653
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Dec 30 1981 12:00AM