DELAWARE ADMINISTRATION FOR REGIONAL TRANSIT (DART): PERSONNEL STUDY

This study was conducted with the long-range objective of reducing personnel costs, relative to the service provided. The objectives were pursued using three types of data collection: quantitative analyses, attitudinal questionnaires, and interviews. Based upon the data collected and its consequent analysis, it was concluded that the greatest opportunity for reduction of costs lies in the maintenance function. While the administrative functions appear to offer opportunities as well, the conclusion is less clear and is subject to debatable policy assumptions. Subsequently, it was recommended that labor agreement proposal in the next negotiation be considered that will alleviate the inefficiency of the current swing run provisions. Such provisions tht would accomplish this objective include: eliminating "pyramid" spread and overtime so that one or the other is paid but not both;excluding from spread certain allowances such as report, and travel time; time; removing restrictions on the use of trippers; introducing part-time operators; or increasing from ten hours the maximum spread permissable without spread penalty. Also, it was recommended that maintenance facilities and equipment be reviewed to develop a prioritized list of cost-effective investments in labor-saving projects. Such projects may include: integration of farebox pulling into the service line; replacement of the bus washer; repair/replacement of the brake grinding machine; installation of pits for running maintenance; relocation of conversion of nearby land for parking to permit parallel parking of all buses; and implementation of maintenance and purchasing information systems. A high priority project should be an automated maintenance information system, an automated inventory purchasing system, and an automated interface with future systems such as general ledger and payroll. Finally, in anticipation of an automated inventory/purchasing system it was recommended that reorder points and quantities be established based on past usage rates, lead times, and maintenance department judgements.

  • Supplemental Notes:
    • Prepared for the Delaware Transportation Authority.
  • Corporate Authors:

    Peat, Marwick, Mitchell and Company

    One Boston Place
    Boston, MA  United States  02108
  • Publication Date: 1980-7

Media Info

  • Features: Appendices; Figures;
  • Pagination: v.p.

Subject/Index Terms

Filing Info

  • Accession Number: 00322257
  • Record Type: Publication
  • Report/Paper Numbers: Final Rpt.
  • Files: TRIS
  • Created Date: Jan 19 1981 12:00AM