Outcomes from new contracts with “strong” incentives for increasing patronage in bus transport in Stockholm

The Swedish Public Transport Association (SPTA) has taken initiatives to develop contract recommendations on incentives for increased patronage in tendered contracts. There is, however, currently a small evidence-base for recommendations for how public transport contracts should be designed to provide incentives to achieve the policy goals of the Regional Public Transport Authorities (RPTA). A review of public contracts from the government agency Transport analysis (2015) indicates that the use of patronage incentives so far is modest. The purpose of this study is to take first steps towards creating such a knowledge base by collecting and analyzing the performance in four bus contracts in Stockholm county spanning seven years. The study focusses on a new kind of contract called E20 where 100 percent of the payments to operators are tied to the number of boarding and paying passengers. The study compares the development of the E20-contract areas (formerly independent contracts) with the outcomes in same contract areas before and with two comparison areas covered by gross cost contracts. The stated goals for the E20 contracts are to increase patronage and customer satisfaction as well as to increase efficiency. With the use of available monthly outcome data, the outcomes in the E20 areas (three years) are compared with the period before (four years) and to how the comparison contracts using gross cost contracts have developed.


  • English

Media Info

  • Pagination: 15p
  • Monograph Title: Thredbo 15: International Conference on Competition and Ownership in Land Passenger Transport, 2017, Stockholm, Sweden

Subject/Index Terms

Filing Info

  • Accession Number: 01688658
  • Record Type: Publication
  • Source Agency: ARRB
  • Files: ATRI
  • Created Date: Dec 17 2018 11:58AM