The Effect of the Built Environment on Parking Experiences: Evidence from Sentiment Analysis of Yelp Reviews

Searching for a parking spot in commercial and mixed-use areas often frustrates drivers, wastes fuel and time, and contributes to traffic congestion. Non-work trip parking, in particular, can overload neighborhood parking supplies and spill into adjacent neighborhoods. Traditionally, parking studies have relied on on-site monitoring but do not provide information about drivers’ decisionmaking when seeking to park. Using the parking experiences embedded in Yelp reviews from four metropolitan areas in North America, this study uses machine learning and statistical methods to leverage location-based social media data to understand transportation experiences. Positive or negative parking sentiments, as a measure of parking search experiences, can indicate approaches for planners to encourage travel behavior change and foster multimodal transportation and urbanization. In this paper, the authors conduct a sentiment analysis to identify the emotional content of parking-related reviews. The authors then examine the relationship (1) between parking sentiment and parking supply, and (2) between parking sentiment and other factors in the built environment. The authors find significant effects for destination activity types, multiple parking modalities, and several built environment factors on parking experiences. The affective qualities of parking experiences are significantly spatially clustered, and the results serve as powerful indicators of perceived transportation system functionality, as well as the built environment factors that planners might use to influence attitudes toward auto-based non-work travel.

  • Supplemental Notes:
    • This paper was sponsored by TRB committee ABE50 Standing Committee on Transportation Demand Management.
  • Corporate Authors:

    Transportation Research Board

  • Authors:
    • Jiang, Zhiqiu
    • Mondschein, Andrew
  • Conference:
  • Date: 2019


  • English

Media Info

  • Media Type: Digital/other
  • Features: Figures; Maps; References; Tables;
  • Pagination: 10p

Subject/Index Terms

Filing Info

  • Accession Number: 01697880
  • Record Type: Publication
  • Report/Paper Numbers: 19-05958
  • Files: TRIS, TRB, ATRI
  • Created Date: Dec 7 2018 9:40AM