Estimating the Benefits of the Internet of Things for Supply Chain Performance and Management – A Conceptual Framework

The Internet of Things (IoT) enhance the capabilities of supply chain management (SCM) by automating processes and surpassing human interaction. Information and Communication Technologies (ICTs) use the IoT as a platform to transfer and process data in a comprehendible format for supply chain managers to make critical time- or cost-saving decisions. However, currently there is not a clear framework for estimating the benefits of IoT on supply chain performance and its management. This research fills this gap by providing a conceptual framework for estimating the benefits of the IoT and related ICTs for supply chain performance. The elements of this framework are in the form of questions, propositions, metrics, and ICTs relations. The research synthesizes existing literature on SCM, its measurement, and the IoT. The literature review focuses on identifying and classifying metrics and ICTs that help improve supply chain information capture, collaboration, inventory control, asset utilization, and decision making under the IoT concept. This paper contributes to the existing body of literature by proposing a set of key performance indicators (KPIs) and ICTs that can help estimate IoT impacts on supply chain performance. The paper presents this set of KPIs and ICTs in the form of a matrix that matches specific metrics to specific ICTs that can assist in the measurement and estimation of the benefits of IoT on supply chain performance. Keywords: Supply Chain Management (SCM), Supply Chain Performance, Internet of Things (IoT), Metrics, Key Performance Indicators (KPI), Information and Communication Technology (ICT).

• Supplemental Notes:
  • This paper was sponsored by TRB committee ABJ90 Standing Committee on Freight Transportation Data.
• Corporate Authors:

  Transportation Research Board

  ,    
• Authors:
  • Monsreal, Mario
  • Calatayud, Agustina
  • Villa, Juan Carlos
  • Graham, Madison
  • Metsker-Galarza, Madison
• Conference:
  • Transportation Research Board 98th Annual Meeting
  • Location: Washington DC, United States
  • Date: 2019-1-13 to 2019-1-17
• Date: 2019

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; References; Tables;
• Pagination: 25p

Subject/Index Terms

• TRT Terms: Conceptual models; Freight transportation; Logistics; Performance measurement; Supply chain management
• Uncontrolled Terms: Information and communications technology; Internet of things
• Subject Areas: Data and Information Technology; Freight Transportation; Operations and Traffic Management;

Filing Info

• Accession Number: 01697349
• Record Type: Publication
• Report/Paper Numbers: 19-04945
• Files: TRIS, TRB, ATRI
• Created Date: Mar 1 2019 3:50PM