INFORMATION FOR USERS OF BUS NETWORKS. INFORMATION PROCESS AND THE NEEDS OF THE USER

INFORMATION DES USAGERS DES RESEAUX D'AUTOBUS. PROCESSUS D'INFORMATION ET BESOINS DE L'USAGER

A qualitative enquiry has been carried out amongst the population (users and non-users of public transport) of le mans and nice to determine the level of knowledge regarding the availability of transport on the part of the residents, to analyse the manner in which this knowledge is developed and to identify the role of different means of information in this regard. Attempts are made to identify the principal difficulties in comprehension which are posed by written information to the users. Results of this enquiry, carried out amongst 130 people in october/november 1977, show problems as regards current practice in the field of information regarding bus networks; these, in effect, are centred almost exclusively on providing information on the network whilst the population requires information regarding the city and the public facilities. The survey also provides evidence regarding the considerable difficulties in comprehension of the written information. (TRRL)

• Corporate Authors:

  Institute of Transport Research

  Avenue du General Malleret-Joinville, Arcueil
  Val de Marne, 94,   France 
• Authors:
  • Poulenat-Aballea, C
  • TARRIUS, A
• Publication Date: 1978-6

Language

• French

Media Info

• Features: Figures; Tables;
• Pagination: 95 p.

Subject/Index Terms

• TRT Terms: Attitudes; Bus transportation; Buses; Comprehension; Demand; Information management; Information, data, and knowledge; Needs assessment; Networks; Population; Public transit; Scheduling; Supply; Timetables; Transportation; Urban areas
• Uncontrolled Terms: Availability; Transportation networks; User needs
• Geographic Terms: France
• ITRD Terms: 2267: Attitude (psychol); 1272: Bus; 2209: Comprehension; 285: Demand (econ); 8036: France; 8555: Information documentation; 1054: Network (traffic); 335: Population; 744: Public transport; 1186: Timetable; 313: Urban area
• Subject Areas: Data and Information Technology; Planning and Forecasting; Society; Transportation (General); I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 00317269
• Record Type: Publication
• Source Agency: Transport and Road Research Laboratory (TRRL)
• Report/Paper Numbers: Res Rpt 33 (Tome 1) Monograph
• Files: ITRD, TRIS
• Created Date: Feb 6 1982 12:00AM