A DIAGNOSTIC APPROACH TO MANAGEMENT INFORMATION SYSTEMS

The reporting requirements of Section 15 of the Urban Mass Transportation Act of 1964, as amended 1974, have pushed transit systems into a new area of data management, which has led to the development of management information systems. There is, however, danger that in some cases these information systems and the standards of service they generate will become ends in themselves. They offer a comfortable structure for decision making that may not always be justified. The purpose of these systems is not simply to generate data; primarily, they are designed to help managers manage. But to do so they must be simple to use and carefully integrated to explore all factors affecting the organization. The staff responsibility at the level of operations planning is not to simply provide facts and measure them against predetermined yardsticks but, more importantly, to analyze trends and identify and isolate specific problems so that well-reasoned decisions can be made. An integrated system is the key to success: The interrelationships within a transit organization, expecially in such areas as labor and vehicle utilization, cna provide the basis for accurate and sound diagnosis, which can in turn result in more effective management. (Author)

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    • This paper appeared in TRB Special Report 187, Transportation Planning for Small and Medium-Sized Communities, Proceedings of a Workshop sponsored by UMTA and FHWA, conducted by TRB, Sarasota, Florida, 3-6 December 1978. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.
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    Transportation Research Board

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  • Authors:
    • Prangley, Robert E
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  • Publication Date: 1980

Media Info

  • Media Type: Digital/other
  • Features: Figures; References; Tables;
  • Pagination: p. 36-40
  • Monograph Title: TRANSPORTATION PLANNING FOR SMALL AND MEDIUM-SIZED COMMUNITIES. PROCEEDINGS OF A WORKSHOP
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  • Accession Number: 00311214
  • Record Type: Publication
  • Files: TRIS, TRB, ATRI
  • Created Date: Jul 22 1982 12:00AM