A DIAGNOSTIC APPROACH TO MANAGEMENT INFORMATION SYSTEMS

The reporting requirements of Section 15 of the Urban Mass Transportation Act of 1964, as amended 1974, have pushed transit systems into a new area of data management, which has led to the development of management information systems. There is, however, danger that in some cases these information systems and the standards of service they generate will become ends in themselves. They offer a comfortable structure for decision making that may not always be justified. The purpose of these systems is not simply to generate data; primarily, they are designed to help managers manage. But to do so they must be simple to use and carefully integrated to explore all factors affecting the organization. The staff responsibility at the level of operations planning is not to simply provide facts and measure them against predetermined yardsticks but, more importantly, to analyze trends and identify and isolate specific problems so that well-reasoned decisions can be made. An integrated system is the key to success: The interrelationships within a transit organization, expecially in such areas as labor and vehicle utilization, cna provide the basis for accurate and sound diagnosis, which can in turn result in more effective management. (Author)

Media Info

  • Media Type: Print
  • Features: Figures; References; Tables;
  • Pagination: p. 36-40
  • Monograph Title: TRANSPORTATION PLANNING FOR SMALL AND MEDIUM-SIZED COMMUNITIES. PROCEEDINGS OF A WORKSHOP
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00311214
  • Record Type: Publication
  • Files: TRIS, TRB, ATRI
  • Created Date: Jul 22 1982 12:00AM