MONITORING AND SURVEILLANCE--SERVICE STANDARDS

This report documents a program developed by the Transit Authority of Northern Kentucky for the collection and analysis of operating data. A series of performance standards for existing and proposed new route service has been identified. Standards have also been developed for other aspects of TANK's operations. Data collection procedures have been delineated for the purpose of providing the raw statistics to be evaluated. The complete collection and analysis program is designed to help TANK meet its primary goal of "providing the best public transportation service possible within the limits of its financial resources." This program will be reviewed on a periodic basis as part of TANK's Management by Objectives Program. The dynamic environment in which transit systems operate today demand that inappropriate or outmoded performance measures cannot be tolerated. (Author)

  • Corporate Authors:

    Transit Authority of Northern Kentucky

    Eleventh and Lowell Streets
    Newport, KY  USA  41071

    Urban Mass Transportation Administration

    400 7th Street, SW
    Washington, DC  USA  20590
  • Publication Date: 1980-3

Media Info

  • Features: Appendices; Tables;
  • Pagination: v.p.

Subject/Index Terms

Filing Info

  • Accession Number: 00316477
  • Record Type: Publication
  • Report/Paper Numbers: UMTA-IT-09-0080 Final Rpt.
  • Contract Numbers: IT-09-0080
  • Files: TRIS, USDOT
  • Created Date: Jan 19 1981 12:00AM