Implementation of Research at ADOT, 2012 to Present

The ADOT Research Center conducts research in response to the needs of internal stakeholders and produces results that can be implemented to improve the department's processes and products. One measure of the research's effectiveness and of the satisfaction of customers is the extent to which study recommendations are put into practice. In 2012, the Research Center concluded a study that quantified and categorized the implementation or influence of recommendations developed by research studies over the previous 10 years. This study will update that information by examining the quantitative and qualitative impact of research on and benefits to ADOT since 2012. The study will advise the Research Center on modifications to its services, processes, and products so as to positively influence the implementation of future recommendations.