Microcomputer Applications in the Management of Paratransit Operations

Small paratransit systems have provided a substantial amount of transportation services for elderly and handicapped persons in both the urbanized and nonurbanized areas of the United States. To be successful, these systems must function as small businesses in a hostile economic and geographic environment for transportation operations. All of these systems are facing a complete cutoff of transit operating subsidies in urban (Section 5 of the Urban Mass Transportation Act, as amended) and rural areas (Section 18 of the Urban Mass Transportation Act), as well as other cutbacks in local, state, and Federal human services budgets. On the expense side of the ledger, costs of labor, petroleum products, insurance, and materials used in the production of transportation services have risen to unprecedented levels. In the face of these reduced financial resources and upwardly spiraling costs of operation, managers of paratransit systems are asked to raise the level of service to meet accessibility and mobility requirements of a growing population of elderly and handicapped persons. The technological advances in the field of microcomputer systems offer some real opportunities to assist in the improvement of small paratransit operations and management in practical and readily implementable terms. The retail outlet availability and low cost of microcomputer systems, combined with the low skill level requirements for their use, offer a great potential for short- and long-term solutions to the increasing productivity demands made on the management and operations personnel of these systems. However, recent experience in the adaptation of computer technology suggests that much depends on forethought and on sensitivity to the operational environment of paratransit systems for the successful insertion of this technology. This paper reports on a project which tries to provide the opportunity for some experimentation and analysis on the adaptation of microcomputer technology to the process of managing and operating paratransit services.

  • Record URL:
  • Corporate Authors:

    Transportation Systems Center

    Office of Technology Sharing, 55 Broadway
    Cambridge, MA  United States  02142
  • Authors:
    • Giangrande, R V
    • Harman, L J
  • Publication Date: 1981-8


  • English

Media Info

  • Media Type: Digital/other
  • Features: Tables;
  • Pagination: 28p

Subject/Index Terms

Filing Info

  • Accession Number: 01674447
  • Record Type: Publication
  • Created Date: Jun 20 2018 8:52AM