Alternative DOT Organizational Models for Delivering Service

This report provides a big picture snapshot of why and how state department of transportation (DOT) leaders are re-designing their organizations. It includes a discussion of the primary drivers of these changes, characterizes the current state of DOT organizational design, describes the prominent organizational adaptations state DOTs are making or plan to make, presents a new organizational ideal for state DOTs, and offers observations about key success factors for initiating meaningful organizational change.

  • Record URL:
  • Summary URL:
  • Supplemental Notes:
    • This research was sponsored by the American Association of State Highway and Transportation Officials, in cooperation with the Federal Highway Administration, and was conducted in the National Cooperative Highway Research Program, which is administered by the Transportation Research Board of the National Academies.
  • Corporate Authors:

    High Street Consulting Group

    2306 Washington Avenue
    Chevy Chase, MD  United States  20815

    ICF International

    9300 Lee Highway
    Fairfax, VA  United States  22031
  • Authors:
    • Secrest, Craig
    • Crossett, Joe
    • Huang, Jessie
  • Publication Date: 2012-8


  • English

Media Info

  • Media Type: Digital/other
  • Features: Appendices; Figures; References;
  • Pagination: 58p

Subject/Index Terms

Filing Info

  • Accession Number: 01672560
  • Record Type: Publication
  • Report/Paper Numbers: NCHRP Project 20-24, Task 83
  • Files: TRIS
  • Created Date: Jun 11 2018 3:00PM