The purpose of the investigation is to examine policy-relevant issues regarding the Federal role in the diffusion of urban mass transportation innovations, and to arrive at an understanding of the innovation process in organizations. This report is Phase I of a three-phase research project, and it documents the nature of the innovation process in organizations that adopted Dial-A-Ride. Dial-A-Ride is a form of demand-responsive transportation characterized by the traveler's telephoning for a bus, van, or cab, as he or she needs a ride. During Phase I, a series of ten in-depth case studies were conducted for the purpose of identifying the general stages of the innovation process in organizations dealing with mass transportation, and specifying those factors in that process pertinent to the adoption of Dial-A-Ride by those organizations.

  • Corporate Authors:

    Stanford University

    Institute for Communication Research
    Stanford, CA  United States  94305

    Urban Mass Transportation Administration

    400 7th Street, SW
    Washington, DC  United States  20590
  • Authors:
    • Rogers, E M
    • MAGILL, K P
    • Rice, R E
  • Publication Date: 1979-6

Media Info

  • Pagination: 295 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00314096
  • Record Type: Publication
  • Source Agency: National Technical Information Service
  • Report/Paper Numbers: UMTA-CA-06-0115-79-1
  • Files: NTIS, TRIS, USDOT
  • Created Date: Aug 5 2002 12:00AM