A programme of research with the aim of gathering information potentially useful for the specification of automatic ticket barrier systems was commissioned by the Transport and Road Research Laboratory, Departments of Transport and Environment. The programme had three main areas of research, namely: (I) field observations of three types of automatic ticket barriers in use by the public; (II) laboratory evaluations of five types of ticket barriers; (III) a ticket barrier engineering design appraisal. The studies have revealed useful information concerning the problems that face barrier users. The field observations quantified several user characteristics, including the quantity and type of luggage carried by passengers. The laboratory trials involved the evaluation of tripod, paddle and pneumatically operated barriers which included three different ticketing systems. The trials obtained data ranging from the impressions of subjects using the barriers for the first time to measuring flow rates for experienced users. All the trials included subjects ranging from the young and fit to the elderly and mothers with children. The research has shown that the barrier ticketing system is currently the major limiting factor of barrier performance. It can also cause a great deal of frustration and inconvenience to the user which could result in alienating the person from the system. The engineering appraisal of ticket barriers provided guidelines for the specification of technical performance. It also raised factors that should be given careful consideration during the early stages of specification formulation. This report summarises the work and main findings of the project.(a) see also IRRD abstract no 246161.

  • Corporate Authors:

    Loughborough University of Technology, England

    Institute For Consumer Ergonomics
    Loughborough LE113TU, Leicestershire,   England 
  • Authors:
    • STROUD, P G
    • Baines, P A
  • Publication Date: 1978-11

Media Info

  • Features: Figures; Photos; References; Tables;
  • Pagination: 43 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00312087
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Report/Paper Numbers: Monograph
  • Files: ITRD, TRIS
  • Created Date: Jul 22 1981 12:00AM