Guidance for Development and Management of Sustainable Enterprise Information Portals

Enterprise information portals (EIPs) have become key tools that a state department of transportation (DOT) can use to make available information about the transportation system and the agency’s activities. Such EIPs must be curated; that is, there are people responsible for establishing the portal architecture, ensuring the quality of information and data, and maintaining the reliability of access. Access to an EIP may be provided in various ways, but a web interface is increasingly standard and demanded by potential users. Many DOTs that have already implemented one or more EIPs face the need to evolve these portals or create new ones to meet both internal and external users’ demands for information. This report presents guidance for DOTs and other agencies on developing and managing effective EIPs. The report is intended to enhance agency personnel’s understanding of the value, uses, design, and maintenance of EIPs and the design principles, management practices, and performance characteristics that will ensure that a DOT’s EIPs effectively and sustainably serve its users and the agency’s mission. Individual chapters discuss EIPs for state DOTs, industry practices, microservices architecture, design and implementation, DOT portal use cases, adoption of new information technology concepts, and promotion strategies.


  • English

Media Info

  • Media Type: Print
  • Features: Appendices; Bibliography; Figures; Glossary; Tables;
  • Pagination: 133p
  • Serial:
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01658861
  • Record Type: Publication
  • ISBN: 9780309446747
  • Report/Paper Numbers: Project 20-103
  • Files: TRIS, TRB, ATRI
  • Created Date: Feb 1 2018 3:07PM