A Phased Logic Model Approach to Public Involvement Performance Measurement

Performance measurement is a key method for evaluating and improving services in transportation, yet few agencies have systematically evaluated public participation in transportation planning. Review of previous studies reveals that measures of effectiveness and techniques for evaluation vary widely, and often provide cursory reporting of the immediate outputs of involvement efforts, rather than system outcomes related to public participation. Interviews and government documents from three detailed cases in the United States transportation planning suggest that complexity, perceived subjectivity and an extended period of project development creates challenges for performance measurement of public participation. To demonstrate use of the logic model approach for evaluation of public participation, the research team performed three case studies that separate broad phases of projects into context, implementation, and results. This phased approach supports the identification of performance measures that may address immediate outputs of a public participation process, in addition to intermediate and later outcomes related to public participation. Results from the multiple case studies suggest that performance measures are more likely to be sustained and impactful when devised for simplicity, supported by an agency champion, and resources are in place for institutionalization of the process as part of agency operations. The logic model approach clarifies that performance targets should be tailored by an organization to address a particular phase of the project development process.

• Supplemental Notes:
  • This paper was sponsored by TRB committee ADA60 Standing Committee on Public Involvement in Transportation.
• Authors:
  • Griffin, Greg P
  • Radtke, Alexandra R
  • Metsker-Galarza, Madison
  • Stoeltje, Gretchen
  • Geiselbrecht, Tina
  • Ettelman, Ben
  • Simek, Chris
• Conference:
  • Transportation Research Board 97th Annual Meeting
  • Location: Washington DC, United States
  • Date: 2018-1-7 to 2018-1-11
• Date: 2018

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; References; Tables;
• Pagination: 13p

Subject/Index Terms

• TRT Terms: Case studies; Logic; Mathematical models; Performance measurement; Public participation; Transportation planning
• Uncontrolled Terms: Project development
• Subject Areas: Planning and Forecasting; Transportation (General);

Filing Info

• Accession Number: 01658671
• Record Type: Publication
• Report/Paper Numbers: 18-00053
• Files: TRIS, TRB, ATRI
• Created Date: Jan 31 2018 4:58PM