The findings which are presented here are based on a literature review, a questionnaire survey of 150 public transit agencies, and on-site interviews with managers and board chairmen of transit agencies. These findings are relevant not only to the uncertainity of local finance problems, but also to the continuation and improvement of mass transportation services in the nation. The importance of local support for transit is noted and the differences between institutions and organizations are discussed. The process of institutionalization is outlined, including the establishment of the transit organization, the understanding of the community environment, the development of the institution, the developing of links with outside groups and individuals, the developing of support, institutionalization, and providing feedback to check on the success of institutionalization. A major stumbling block to institutionalization is that building community support in nonoperational ways is usually not an explicit goal of transit management.

  • Availability:
  • Corporate Authors:

    Eno Transportation Foundation

    P.O. Box 2055, Saugatuck Station
    Westport, CT  United States  06880-0055
  • Authors:
    • Ross, H S
    • Smerk, G M
  • Publication Date: 1979-10

Media Info

  • Features: Tables;
  • Pagination: p. 511-524
  • Serial:
    • Traffic Quarterly
    • Volume: 3 N
    • Issue Number: 4
    • Publisher: Eno Transportation Foundation
    • ISSN: 0041-0713

Subject/Index Terms

Filing Info

  • Accession Number: 00308076
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 5 1981 12:00AM