Traffic Management Centers: Challenges, Best Practices, and Future Plans

This report presents a study aiming at providing a nationwide scan on best practices in Traffic Management Centers (TMCs) with a focus on Intelligent Transportation System (ITS) in terms of innovative tools, technologies, methods, and policies. A web-based survey was conducted focusing on current applications as well as new methods and tools in various aspects of TMC operations and services. The survey covers five major areas of interest - current tools and applications used in TMC operations, practices in data collection and information sharing, potential enhancements with new technologies, staffing and skill needs, and incident management performance measures. The questionnaire consisted of both fact-finding and opinion-seeking questions. The former helps to shed light on the state-of-the-practices, while the latter provides a channel to understand the preferences and attitudes toward the implementation of emerging technologies and tools in TMC operations. The survey was conducted during March and April 2014. Initial recruit emails with link to the survey website were sent to over 80 TMC contacts around the nation. A total of 42 responses from twenty-five different States were received and analyzed. The results provide valuable insights for policy makers and developers in understanding the potentials of the various applications and how to best incorporate them to enhance TMC operations.


  • English

Media Info

  • Media Type: Digital/other
  • Edition: Final Report
  • Features: Appendices; Figures; Maps; References; Tables;
  • Pagination: 65p

Subject/Index Terms

Filing Info

  • Accession Number: 01642612
  • Record Type: Publication
  • Contract Numbers: DTRT12GUTC12
  • Created Date: Jul 14 2017 12:16PM