Workforce Challenges Confronting New York City Transit

The purpose of this research was to identify the pressing workforce issues confronted by transit authorities nationwide and promising ways in which they are being addressed. The study also included a closer examination of New York City Transit (NYCT), the nation’s largest transit authority, to consider its challenges and which solutions could be brought to bear to address them. The research questions guiding the study were: (1) How do the labor and management of the nation’s transit authorities define their workforce challenges? (2) How have they addressed these challenges? (3) What if any workforce issues uniquely apply to NYCT’s workforce? (4) How is NYCT addressing the identified issues? and (5) What other strategies can be adopted by NYCT to address its challenges? The results are expected to be instructive not only to NYCT, but also to transit systems and their labor partners throughout the nation. The findings are especially important in light of the transit industry’s unique economic and public safety importance, and the career opportunities the industry can provide to current and future workers who have been negatively affected by the confluence of globalization and technology.

• Record URL:
  http://www.utrc2.org/sites/default/files/Final-Report-Major-Workforce-Challenges.pdf
• 
• Record URL:
  https://rosap.ntl.bts.gov/view/dot/32342
• Supplemental Notes:
  • This document was sponsored by the U.S. Department of Transportation, University Transportation Centers Program. Cover title: Major Workforce Challenges Confronting New York City Transit.
• Corporate Authors:

  City University of New York

  New York City Labor Market Information Service (NYCLMIS)
  New York, NY  United States 

  University Transportation Research Center

  City College of New York
  Marshak Hall, Suite 910, 160 Convent Avenue
  New York, NY  United States  10031

  Research and Innovative Technology Administration

  University Transportation Centers Program
  1200 New Jersey Avenue, SE
  Washington, DC  United States  20590
• Authors:
  • Hirsch, Lesley
  • Hoberman, Pamela
  • Kauder, Ronnie
• Publication Date: 2017-5

Language

• English

Media Info

• Media Type: Digital/other
• Edition: Final Report
• Features: Appendices; Figures; References; Tables;
• Pagination: 48p

Subject/Index Terms

• TRT Terms: Best practices; Employment; Strategic planning; Transit authorities; Workforce
• Identifier Terms: New York City Transit Authority
• Geographic Terms: New York (New York)
• Subject Areas: Administration and Management; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01638218
• Record Type: Publication
• Contract Numbers: 49997-09-24
• Files: UTC, NTL, TRIS, RITA, ATRI, USDOT
• Created Date: Jun 20 2017 1:45PM