Integrated Incident Management System (IIMS) Web Client Application Development, Deployment and Evaluation Staten Island (SI) Demonstration Project

This evaluation report provides background on the development and findings. The aim of the University Transportation Research Center (UTRC) project was to develop and deploy Portable Integrated Incident Management System (IIMS) based on Smartphone web applications. Previously, traditional IIMS was deployed in the field vehicles networked to central system. The transition from the vehicle-based IIMS to portable smartphones based applications has enhanced Stakeholders’ experiences and ability to increase usage, and now ready for large-scale deployment. The users and stakeholders-agencies have concluded this effort as a success. The observations reveal field situations where IIMS can improve incident response operations. The following are some of the high level findings that led the research team to conclude that the project was the right system for the users in Region 11 and can be extended to other regions and their Traffic Management Centers (TMCs): (1) Responders have the opportunity to gather more detailed data and transmit in real-time to others for simultaneous decision making to improve response time and proper resources; (2) Reduction in roadway damage condition assessment and repair needs and minimize lane closures and incident duration (e.g. overturned trucks and multiple lane closures); (3) Reduction in incident verification and communications times; (4) The evaluation case studies have shown the potential for IIMS to further improve mobility and emergency management such as snow conditions; (5) IIMS has the potential to improve traveler and responder safety; (6) Reduction in exposure times for responding personnel; (7) IIMS has the potential to provide energy and environmental benefits; (8) IIMS has improved the incident management documentation process, with 24/7 archived data availability as well as ability to update reports off-line; and (9) IIMS has improved the post-incident analysis process through the provision of a centralized database of incident records and through the maintenance of archived records which allow for individual agency and State-level report creation.

• Record URL:
  http://www.utrc2.org/sites/default/files/Final-Report-Integrated-Incident-Management-System-Prassas.pdf
• 
• Record URL:
  https://rosap.ntl.bts.gov/view/dot/32329
• Supplemental Notes:
  • This document was sponsored by the U.S. Department of Transportation, University Transportation Centers Program.
• Corporate Authors:

  New York University, Brooklyn

  Tandon School of Engineering
  Brooklyn, NY  United States 

  New York State Department of Transportation

  Albany, NY  United States  12232

  University Transportation Research Center

  City College of New York
  Marshak Hall, Suite 910, 160 Convent Avenue
  New York, NY  United States  10031

  Office of the Assistant Secretary for Research and Technology

  University Transportation Centers Program
  Department of Transportation
  Washington, DC  United States  20590
• Authors:
  • Prassas, Elena
• Publication Date: 2015-9-27

Language

• English

Media Info

• Media Type: Digital/other
• Edition: Final Report
• Features: Appendices; Figures; Photos; References; Tables;
• Pagination: 61p

Subject/Index Terms

• TRT Terms: Benefits; Case studies; Demonstration projects; Evaluation and assessment; Implementation; Incident management; Real time information; Smartphones; Stakeholders; Web applications
• Identifier Terms: Integrated Incident Management System
• Geographic Terms: Staten Island (New York, New York)
• Subject Areas: Data and Information Technology; Highways; Operations and Traffic Management;

Filing Info

• Accession Number: 01637849
• Record Type: Publication
• Contract Numbers: Z-12-01
• Files: UTC, NTL, TRIS, ATRI, USDOT, STATEDOT
• Created Date: Jun 8 2017 12:04PM