Safety Recommendation Report: Addressing 911 Communication Problems in the Area of Cooper Township, Michigan

​The National Transportation Safety Board (NTSB) is investigating a collision between a Chevrolet pickup truck and nine cyclists that occurred in Cooper Township, Kalamazoo County, Michigan, on June 7, 2016. In the course of the investigation, NTSB identified a serious problem with communication among the agencies that received 911 notifications concerning precrash actions by the driver involved in the crash. Consequently, the NTSB is issuing urgent safety recommendations to the Kalamazoo County Board of Commissioners, the Kalamazoo Department of Public Safety (DPS), the Kalamazoo County Sheriff’s Office, and the Township of Kalamazoo Police Department. The recommendations are to (1) expedite the establishment of a consolidated dispatch center to incorporate the communications needs of all public safety agencies in Kalamazoo County and (2) request and undergo a voluntary compliance review by the Michigan State 911 Committee, and immediately implement the recommendations made by that committee.


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Media Info

  • Media Type: Digital/other
  • Features: References;
  • Pagination: 7p

Subject/Index Terms

Filing Info

  • Accession Number: 01634840
  • Record Type: Publication
  • Report/Paper Numbers: NTSB/HSR-17/03, Accident Number: HWY16MH014
  • Files: TRIS
  • Created Date: May 17 2017 10:52AM