Safety Recommendation Report: Addressing 911 Communication Problems in the Area of Cooper Township, Michigan

​The National Transportation Safety Board (NTSB) is investigating a collision between a Chevrolet pickup truck and nine cyclists that occurred in Cooper Township, Kalamazoo County, Michigan, on June 7, 2016. In the course of the investigation, NTSB identified a serious problem with communication among the agencies that received 911 notifications concerning precrash actions by the driver involved in the crash. Consequently, the NTSB is issuing urgent safety recommendations to the Kalamazoo County Board of Commissioners, the Kalamazoo Department of Public Safety (DPS), the Kalamazoo County Sheriff’s Office, and the Township of Kalamazoo Police Department. The recommendations are to (1) expedite the establishment of a consolidated dispatch center to incorporate the communications needs of all public safety agencies in Kalamazoo County and (2) request and undergo a voluntary compliance review by the Michigan State 911 Committee, and immediately implement the recommendations made by that committee.

• Record URL:
  https://www.ntsb.gov/investigations/AccidentReports/Reports/HSR1703.pdf
• 
• Summary URL:
  https://ntsb.gov/investigations/AccidentReports/Pages/HSR1703.aspx
• Corporate Authors:

  National Transportation Safety Board

  Washington, DC  United States 
• Publication Date: 2017-4-11

Language

• English

Media Info

• Media Type: Digital/other
• Features: References;
• Pagination: 7p

Subject/Index Terms

• TRT Terms: Communication; Communications and control personnel; Crash investigation; Cyclists; Dispatchers; Fatalities; Information dissemination; Recommendations; Traffic safety
• Geographic Terms: Cooper Township (Michigan); Kalamazoo (Michigan)
• Subject Areas: Administration and Management; Highways; Pedestrians and Bicyclists; Safety and Human Factors;

Filing Info

• Accession Number: 01634840
• Record Type: Publication
• Report/Paper Numbers: NTSB/HSR-17/03, Accident Number: HWY16MH014
• Files: TRIS
• Created Date: Apr 24 2017 10:44AM