To err is human

This article explores the history of railway accidents caused by nontechnical factors and the importance of developing nontechnical skills that can aid rail maintenance, train operation, and rail safety. The author highlights the value of Crew Resource Management programs in aviation, which develop cognitive and interpersonal skills such as communications, situational awareness, problem solving, decision making, and teamwork. All of these skills can play a crucial role in safety-critical operations. Similar nontechnical skills programs exist for maritime personnel, space flight crews, mission control flight controllers, offshore control room operators, aircraft maintenance workers, and healthcare personnel. The author discusses challenges associated with integrating nontechnical skills training with existing training for rail operators and connecting the importance of these skills with the daily experiences of drivers, signallers, track workers, shunters, controllers and other rail workers.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/49957551
• Authors:
  • Ward, Thomas
• Publication Date: 2017-1

Language

• English

Media Info

• Media Type: Print
• Features: References;
• Pagination: pp 85-89
• Serial:
  • Rail Professional
  • Volume: 229
  • Issue Number: 1
  • Publisher: Cambridge Publishers Limited
  • ISSN: 1476-2196
  • Serial URL: http://www.cpl.biz/ourwork/general/rp.htm

Subject/Index Terms

• TRT Terms: Crew resource management; Maintenance of way; Railroad safety; Training
• Geographic Terms: United Kingdom
• Subject Areas: Administration and Management; Education and Training; Railroads;

Filing Info

• Accession Number: 01634222
• Record Type: Publication
• Files: TRIS
• Created Date: May 1 2017 9:45AM