Travel Time Perception in a Multimodal Public Transport Trip

Perceived travel time in public transport trip directly affects passengers’ satisfaction and therefore is an essential factor for consideration when planning and operating the public transport system. In this context, this paper presents an empirical investigation of actual and perceived travel time at each stage in a bus-rail transport trip, where first mile, in-vehicle stage, transfer stage and last mile are all considered. Data on actual and perceived travel time, socioeconomic characteristics, trip characteristics and facility usage are collected by accompany survey undertaken from passengers’ originations to destinations. The results from a series of paired differences of means T-tests show that passenger do perceived travel time to be greater than the actual amount at each stage. Three linear regression models are developed for estimation of perceived walking, waiting and in-vehicle time. Results indicate that socioeconomic characteristics, trip characteristics and facility usage seem to have an impact on passengers’ travel time perception, while the travel time spent on the previous stage does not affect the perception too much.

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• Supplemental Notes:
  • This paper was sponsored by TRB committee AP015 Standing Committee on Transit Capacity and Quality of Service.
• Corporate Authors:

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001
• Authors:
  • Meng, Meng
  • Rau, Andreas
  • Mahardhika, Hita
• Conference:
  • Transportation Research Board 96th Annual Meeting
  • Location: Washington DC, United States
  • Date: 2017-1-8 to 2017-1-12
• Date: 2017

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; References; Tables;
• Pagination: 15p
• Monograph Title: TRB 96th Annual Meeting Compendium of Papers

Subject/Index Terms

• TRT Terms: Multimodal transportation; Passengers; Perception; Public transit; Transit riders; Travel time; Waiting time; Walking
• Subject Areas: Operations and Traffic Management; Passenger Transportation; Planning and Forecasting; Public Transportation;

Filing Info

• Accession Number: 01626929
• Record Type: Publication
• Report/Paper Numbers: 17-03956
• Files: PRP, TRIS, TRB, ATRI
• Created Date: Feb 27 2017 9:27AM