State DOTs Connecting Users and Rides for Specialized Transportation. Volume 1: Research Report

Specialized transportation services such as paratransit, community volunteer drivers, and transportation voucher programs provide much needed mobility options for seniors, people with disabilities, individuals with low incomes, and veterans. This report, which is published as a two-volume set, provides information and a toolkit on designing, developing, implementing, and evaluating linkages that connect customers with specialized transportation services and programs that address their travel needs. The report also provides seven steps to planning a new linkage service. Volume 1: Research Report discusses the main components of connecting specialized transportation users and rides and describes the concepts, planning considerations, key issues, the development process, and general planning principles associated with making that linkage. In addition, Volume 1 includes findings from a literature review; interviews with employees overseeing existing linkage programs; as well as research into the coordination, marketing, and evaluation of current programs. Volume 1 also contains an analysis of the strengths, weaknesses, and opportunities presented by each type of linkage program and provides best practices for connecting specialized transportation users with the rides they need to access daily services.


  • English

Media Info

  • Media Type: Print
  • Features: Figures; References; Tables;
  • Pagination: 119p
  • Serial:
    • NCHRP Report
    • Issue Number: 832
    • Publisher: Transportation Research Board
    • ISSN: 0077-5614
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01605806
  • Record Type: Publication
  • ISBN: 9780309375566
  • Report/Paper Numbers: Project 20-65/Task 60
  • Files: TRIS, TRB, ATRI
  • Created Date: Jul 28 2016 9:02AM