Pay, Park, Tweet

This article profiles the social media strategy of the Philadelphia Parking Authority (PPA), one of the United States' largest parking enforcement organizations. The author describes PPA's approaches to blogging, customer service, resolving customer complaints, and use of Facebook, Twitter and YouTube.


  • English

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Filing Info

  • Accession Number: 01596968
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Apr 6 2016 8:16AM