USER REACTIONS TO THE HIGHWAY RESEARCH INFORMATION SERVICE ON-LINE RETRIEVAL DEMONSTRATION PROJECT

Speaking for the Federal Highway Administration, the author, after first pointing out that the test period for the on-line demonstration project was too short for a sound evaluation, proceeds to present the reactions of terminal operators and system users. He concludes that while some of these reactions could have been anticipated inasmuch as it was necessary to limit the file size during the demonstration project, they are useful indicators of what users expect of a retrieval system. They suggest that there is a need to keep the data base sufficiently current to satisfy most users and a need for faster printout at the terminal. It is also pointed out that although the BASIS system is reasonably straightforward, the casual user cannot use it optimally. From FHWA's experience the best results are obtained through interaction between a well-trained operator and the requester working right at the terminal. It helps considerably if the operator has at least a broad knowledge of the highway field.

Media Info

  • Media Type: Print
  • Pagination: pp 17-19
  • Monograph Title: TRANSPORTATION RESEARCH INFORMATION SERVICES
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00261744
  • Record Type: Publication
  • ISBN: 00309022819
  • Files: TRIS, TRB
  • Created Date: Nov 6 1974 12:00AM