Simulation of Optimal Allocation of Self- Service Check-in Kiosks at the Airport

Passengers usually chose the traditional manual check-in or self-service check-in provided by the airport. Then, to confirm the optimal allocation of self-service check-in kiosks, the paper briefly introduced the current situation of self-service check-in and offered literature review of the research method of self-service check-in. Second, based on the method called ExtendSim simulation, the paper put forward assumptions, simulated process and the quantitatively allocated ways of appropriate number of self-CUSS. Third, taking some airport for example, the paper carried out a study on the passengers’ arrival on some day and poached the passengers by adopting traditional ways and self-service ways. Finally, the article arrived at the conclusion which contained the briefly average queuing time in the different period of time, the most adaptive numbers of self-service kiosks on the highly utilized rate as well as the appropriate number of self-service kiosks in this airport. And the average value could be regarded as the proper number of self-service kiosks that should be equipped in the airport.

• Record URL:
  https://doi.org/10.1061/9780784479384.065
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/9780784479384
• Supplemental Notes:
  • © 2015 American Society of Civil Engineers.
• Corporate Authors:

  American Society of Civil Engineers

  1801 Alexander Bell Drive
  Reston, VA  United States  20191-4400
• Authors:
  • Zhao, Guihong
  • Zheng, Xing
  • Zhang, Jun
• Conference:
  • Fifth International Conference on Transportation Engineering
  • Location: Dalian , China
  • Date: 2015-9-26 to 2015-9-27
• Publication Date: 2015-9

Language

• English

Media Info

• Media Type: Web
• Features: References;
• Pagination: pp 498-512
• Monograph Title: ICTE 2015

Subject/Index Terms

• TRT Terms: Airports; Automated checkin; Kiosks; Passenger handling; Queuing; Simulation; Slot allocation; Time periods
• Subject Areas: Aviation; Data and Information Technology; Terminals and Facilities; I20: Design and Planning of Transport Infrastructure;

Filing Info

• Accession Number: 01578958
• Record Type: Publication
• ISBN: 9780784479384
• Files: TRIS, ASCE
• Created Date: Oct 23 2015 9:28AM