Best Practice in European Traffic Incident Management

Traffic incidents not only cause danger to and loss of life, they also cause congestion and generate economic costs. Across Europe, road incidents account for 10–25% of congestion. One objective of the European Commission's (EC's) intelligent transportation systems and services (ITS) Action Plan and Directive is to reduce congestion and increase safety and efficiency. The Conference of European Directors of Roads' (CEDR's) specific remit is to optimise the use of the capacity of the road system. Incident management is one way of both doing this and contributing to the EC's objectives. This document is the final report deliverable from the CEDR SP2 task group 13 (Incident and Emergency Management) in Thematic Domain Operation. The first part of the report is as a conventional task report. It outlines the motivation, composition, strategy, methodology, and results of the task, as well as issues 'for decision'. This is followed by appendices devoted to best practice at operational, tactical, and strategic levels. Appendix A is a framework guide that summarises the essential components and factors in traffic incident management (TIM) including the cycle of phases which make up the critical timeline. Appendix B addresses wider concepts for effective TIM including international best practice. Appendix C highlights both the role of TIM in relation to the EC's ITS Action Plan and the EasyWay project and paths for development of TIM capability.


  • English

Media Info

  • Media Type: Digital/other
  • Features: Appendices; Figures; Glossary; Photos; References; Tables;
  • Pagination: 84p

Subject/Index Terms

Filing Info

  • Accession Number: 01538326
  • Record Type: Publication
  • Report/Paper Numbers: 2012/02
  • Files: TRIS
  • Created Date: Jul 31 2014 5:12PM