Update from C³RS Lessons Learned Team: Safety Culture and Trend Analysis

The Federal Railroad Administration (FRA) believes that, in addition to process and technology innovations, human-factors-based solutions can significantly contribute to improving safety in the railroad industry. To test this assumption, FRA implemented the Confidential Close Call Reporting System (C³RS) The overall evaluation is intended to provide knowledge about how C³RS can be implemented successfully, its impact on safety and safety culture, and the conditions necessary for long-term viability The demonstration site that was studied in depth successfully implemented C³RS, which positively impacted safety culture, as shown in the survey and interview data. The peer review team (PRT) implemented some corrective actions. The demonstration site learned that the process of involving senior management in reviewing and implementing corrective actions was not simple and so took action to improve it. Across sites, the railroads saw the value of analyzing trends as opposed to looking only at individual cases. Some of the railroads began using continuous improvement experts to assist with their analysis.


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  • Media Type: Digital/other
  • Features: References;
  • Pagination: 4p
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Filing Info

  • Accession Number: 01531005
  • Record Type: Publication
  • Files: TRIS, USDOT
  • Created Date: Jul 24 2014 10:12AM